Appointments
Contents
How to make an appointment
You can request an appointment:
- using an online form
- through the NHS app
- or by phoning the surgery.
For some conditions it may be faster to get help from your pharmacy.
Urgent appointments
If you need an appointment within 24 hours:
- Before 4pm, complete our online form
- Between 4pm and 6.30pm, phone the surgery.
Outside working hours and on bank holidays, contact 111.
Routine appointments
For appointments within the next 7 days or more, request an appointment through our online form.
Home visits
If you cannot leave your home and need an appointment, please phone the surgery before 11am.
Request an appointment using an online form
You can request an appointment by telling us about your condition or symptoms using an online form.
We’ll review your answers during practice hours and contact you to make sure you get the right help.
This could be
- self-care advice
- a follow-up phone call
- a follow-up video call
- an in-person appointment
You need to be registered with the practice to use this service.
Request an appointment using the NHS app or website
You can access the NHS app by downloading it to your smartphone, or through the NHS website. When you access the app you'll need to:
- login using your NHS account
- provide information about your request
We'll review your answers when the surgery is open, and then contact you.
Using the NHS app is often the fastest way to make your request. You need to be registered with the practice to use this service.
Contact the surgery by phone
You can call the surgery to request an appointment.
If you need help when we’re closed
We provide evening and weekend appointments outside of our normal opening hours. To request one of these appointments, you can:
- contact the surgery
- or call 111.
Extended access appointments may be at a different location.
Cancel an appointment
If you cannot come to your appointment, please cancel it as soon as possible so that we can help another patient. You can cancel an appointment:
- by following the link in the appointment confirmation email
- through the NHS app
- or by phoning the surgery.
Related content
Urgent advice: Call 111 if you need urgent advice
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. To get help:
- go to 111.nhs.uk (for people aged 5 and over only)
- call 111
Available 24 hours a day, 7 days a week.
Immediate action required: Call 999 or go to A&E in an emergency
Medical emergencies can include:
- loss of consciousness
- an acute confused state
- fits that are not stopping
- chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds